How do I find out if an item is available?
Everything you see is ready to ship!

Will I be charged sales tax?
If you are a New York State resident, you will see a sales tax charge added to your order.

What are my payment options?
We accept Visa, MasterCard, American Express, Discover and Diners Club.

What are my shipping options?
We ship to all 50 states and some international destinations. Upon checkout, you will be prompted to choose a shipping method for your order. Orders placed online will be shipped via United States Postal Service. We offer the following delivery options:

• Standard 1^st Class Mail: 3-7 days (estimated)
• Priority Mail: 2-3 Business Days Guaranteed (deliveries everyday but Sundays)
• Express Mail: Next Business Day Guaranteed (deliveries everyday but Sundays)
• International Shipments: prices and times of deliveries will vary from domestic destinations.

When will my order be engraved and shipped?
Orders will be engraved and shipped within 5 - 10 business days of the date received. Business days and delivery days are Monday through Friday, excluding major holidays. A confirmation e-mail with your order number will be sent to you when the order is placed.

What if my order is damaged?
We take extreme care in packing and shipping your order. However, we do realize that sometimes damage does occur. If you receive any damaged merchandise, please contact us immediately at This e-mail address is being protected from spambots, you need JavaScript enabled to view it and we will make sure that you are 100% satisfied. Please include your order number.

What if there is an error in engraving or packing?
Products purchased on line from Global Engraving Limited will be replaced free of charge if engraving or plate is incorrect due to manufacturing or shipping error. Proof of incorrect engraving or plate due to manufacturing or shipping error may be required before free replacement. If the customer has supplied wrong information than the plate will be done over for a “redo fee” and customers may be required to show proof of error. Please contact us with your concerns at This e-mail address is being protected from spambots, you need JavaScript enabled to view it .